Tag Archives: cookies volunteers

Get ready for Girl Scout Cookie Season

December is a busy time of year for all and preparations for the 2020 Girl Scout Cookie Program are well underway! For new troops and for those of you who are new to being troop cookie managers, you might be wondering what can do in December and January to get ready to support the girls in your troop through cookie season.

The checklist below will guide you through the steps to take to be prepared.

You will receive additional information and resources when you attend training. Also, know that you will have the support of peers – the service unit cookie manager (SUCM) and other key volunteers in your area, as well as GSCO staff. Your volunteer support specialist and product program specialist can answer your questions and guide you through the responsibilities of the TCM role.

  • Attend TCM training. Go to our events page to register for classes in your area or go to the TCM training blog article to see the list of trainings with registration links.
  • Submit your ACH authorization form and TCM agreement form for this new membership year (ACH and TCM forms are submitted annually.) TCM’s who have completed their ACH form and TCM agreement form, will gain access to eBudde on/after December 16, 2019.
  • Make sure that everything is current with your troop bank account and that all signers on the account are updated.
  • Once you have access to eBudde, verify bank account information.
  • Check the troop roster before January 10, 2020 to ensure that all girls who are active in your troop have a current membership. Girls must have a current membership to participate in the Cookie Program. If there are girls listed on your roster who are not active in your troop, contact your volunteer support specialist to have your roster updated. Girls cannot transfer between troops after January 10, 2020.
  • Submit your initial order of cookie inventory by January 13, 2020 8 p.m. MST. Reach out to your service unit cookie manager (SUCM) for assistance.
  • Check with your SUCM to see if there is a cookie rally happening in your area and plan for your troop to attend! It’s a great way for girls to meet other Girl Scouts and get ready for cookie season!
  • Collaborate with the troop leadership team to coach the girls to discuss their goals and what they want to do with their troop
  • Have a family meeting in January. Present the Cookie Program training. Have caregivers sign permission slips. Have girls talk about their goals. Ask for family support during cookie season. Create a group agreement so that everyone is clear on what’s expected and how they can contribute.
  • February 1 – Delivery Day! TCM’s plan for cookie inventory pick-up and distribution to girls and caregivers.

Have questions or need assistance? Please call GSCO Customer Care at 877-404-5708 or email inquiry@gscolorado.org.


2020 Cookie Program service unit incentive: New this year

Girl Scouts of Colorado service units will receive an incentive of $.01 (penny) per package of Girl Scout Cookies sold, if the number of packages sold in 2020 are 3% over the number of packages sold in 2019.

If the number of packages sold in 2020 is 6% (or more) over the number of packages sold in 2019, service units will receive $.02 per package.

These incentives are not cumulative.

Incentives earned could help provide special events and activities for the Girl Scouts and volunteers in your community!

Service Units need to submit a current ACH form for the service unit bank account in order to receive the incentive deposit. Click on the link to complete an ACH form: https://www.girlscoutsofcolorado.org/en/for-volunteers/forms-and-resources/ACH.html

There are some great new girl rewards too! Want to have a sneak peek? Click here to look at the girl incentives.

New S’mores Club rewards preview

In Fall 2019, Girl Scouts of Colorado announced the 2019 – 2020 S’mores Club rewards would be a special hoodie and duffle bag, perfect for Girl Scout camping and travel. We received lots of positive feedback!

We now have samples of the items and wanted to share a “sneak peek” with our Girl Scouts and volunteers!

The duffle bag and hoodie are made from durable fabrics, they’re washable and we opted to go with darker colors – perfect for Girl Scout travel and camping adventures! As you can see in the pictures, the duffle bag is grey and black, and the hoodie is forest green. Both items have the S’mores Club logo embroidered on them.

You can join the Girl Scouts of Colorado S’mores Club by participating in both the 2019 – 2020 Girl Scout Fall Product Program and Cookie programs.

For more information about S’mores Club and the criteria to earn the rewards, go to: https://www.girlscoutsofcolorado.org/en/cookies/s-mores-club.html

FYI: If girls earned a S’mores Club reward bracelet in 2017 or 2018, we do still have Highest Awards charms for the bracelets.

To request a Bronze, Silver, or Gold Award charm to complete girls’ S’mores Club bracelet, contact Girl Scouts of Colorado customer care by calling 1-877-404-5708 or email inquiry@gscolorado.org.

Register for TCM Cookie Program Training

Are you the troop cookie manager (TCM) for your troop? Excellent! Thank you for supporting girls and adults during the 2020 cookie program! New TCM training is required for all first and second year TCMs and experienced TCM training is required for all third year+ TCMs. Note that some trainings offered are “new” and “experienced” combined, to better serve rural communities.

Below is a list of statewide, in-person, TCM trainings by date. Register for TCM training today! Click on the title of the training and you’ll be directed to the registration page. All TCM training classes are FREE. A confirmation email will be sent to you after you register.  Service unit cookie managers, troop cookie managers, and troop leaders are also invited to attend TCM training.

During TCM training you will learn what to consider when placing your initial order and how to use eBudde to manage inventory through different phases of the program. New features in eBudde will also be highlighted, along with tips to make cookie booths a success, and how-to best support girls in your troop and their families. Attending in-person volunteer training also gives you an opportunity to have your questions answered, share your experiences, and connect with other volunteers.

Statewide, in-person Girl Scout Cookie Program training (listed by date)

New and Experienced TCM Training – Durango

Date: Tuesday, December 3, 6 – 9 p.m

Region: Southwestern Colorado

Location: Florida Mesa Presbyterian Church

New and Experienced TCM Training – Cortez

Date: Wednesday, December 4, 6 – 9 p.m

Region: Western Colorado

Location: First United Methodist Church

New TCM Training – Denver Metro

Date: Friday December 6, 6:30 – 9:30 p.m

Region: Metro Denver

Location: Martin School of Early Education

New and Experienced TCM Training – Longmont – Morning

Date: Saturday, December 7, 9 a.m. – Noon

Region: Northern & Northeastern Colorado

Location: Heart of Longmont Church

New and Experienced TCM Training – Longmont – Afternoon

Date: Saturday, December 7, 1 – 4 p.m.

Region: Northern and Northeast Colorado

Location: Heart of Longmont Church

Experienced TCM Training – Colorado Springs

Date: Saturday, December 7, 10:30 a.m. – Noon

Region: Pikes Peak

Location: Pikes Peak Library 21C

New TCM Training – Colorado Springs

Date: Saturday, December 7, 12:45 – 3:45 p.m.

Region: Pikes Peak

Location: Pikes Peak Library 21C

New and Experienced TCM Training – Frisco

Date: Saturday December 7, 10:30 a.m. – 1:30 p.m.

Region: Mountain Communities

Location: Summit County Church of Christ

New and Experienced TCM Training – Rifle

Date: Monday December 9, 6:30 – 9:30 p.m.

Region: Western Colorado

Location: Rifle Library

New TCM Training – Denver Metro

Date: Wednesday, December 11, 6:30 – 9:30 p.m.

Region: Metro Denver

Location: Martin School of Early Education- Ogden St

New and Experienced TCM Training – Montrose

Date: Wednesday, December 11, 6:30 – 9:30 p.m.

Region: Western Colorado

Location: Montrose Library

New and Experienced TCM Training – Gypsum

Date: Thursday December 12,  6 – 9 p.m

Region: Mountain Communities

Location: Grace Fellowship Church

New TCM Training – Denver Metro

Date: Thursday December 12, 6:30 – 9:30 p.m.

Region: Metro Denver

Location: Martin School of Early Education- Ogden St

TCM Training

New and Experienced TCM Training – Denver Metro – Morning

Date: Saturday, December 14, 9 a.m. – Noon

Region: Metro Denver

Location: Colorado Christian University – Leprino Hall

New and Experienced TCM Training – Denver Metro – Afternoon

Date: Saturday, December 14, 1 – 4 p.m.

Region: Metro Denver

Location: Colorado Christian University – Leprino Hall

New and Experienced TCM Training – Loveland – Morning

Date: Saturday, December 14, 9 a.m. – Noon

Region: Northern & Northeastern Colorado

Location: Thomas M. McKee 4-H Youth and Community Building

New and Experienced TCM Training – Loveland – Afternoon

Date: Saturday, December 14, 1 – 4 p.m.

Region: Northern & Northeastern Colorado

Location: Thomas M. McKee 4-H Youth and Community Building

New and Experienced TCM Training – Grand Junction

Date: Saturday, December 14, 9 a.m. – Noon

Region: Western Colorado

Location: GSCO Grand Junction office

New and Experienced TCM Training – Pueblo

Date: Saturday, December 14, 10 a.m. – 1 p.m.

Region: Pueblo

Location: Pueblo City/County Library – Rawlings (Main) Branch, 4th Floor

Experienced TCM Training – Denver Metro

Date: Tuesday, December 17, 7 – 9 p.m.

Region: Metro Denver

Location: Smoky Hill Library, Room A

New and Experienced TCM Training – La Junta

Date: Saturday, January 4, 10 a.m. – 1 p.m.

Region: Southeastern Colorado

Location: First Presbyterian Church, La Junta

Girl Scout Day with the Colorado Avalanche

Join us for Girl Scout Day with the Colorado Avalanche on Thursday, February 13, 2020! All Girl Scouts, family, and friends are invited. Cheer on the Avalanche as they take on the Washington Capitals. The game starts at 7 p.m. and is at Pepsi Center (1000 Chopper Cir, Denver, 80204).

Buy tickets online now: https://www.girlscoutsofcolorado.org/en/events-repository/2020/girl_scout_day_with_.html

The troop with the most ticket referrals will get to have a cookie booth at the game! Last year’s troop sold more than 500 packages at their booth. Ticket buyers will be contacted directly by the Colorado Avalanche ticketing to provide a troop number for referral. All ticket buyers will be entered to win exclusive pre-game experiences.

Ticket prices vary. Purchase tickets ASAP as offer is subject to change or sell out.

Questions? Contact Isabel Morris with the Colorado Avalanche at (303) 615-6836 or Isabel.Morris@TeamKSE.com.


Tips for wrapping-up a successful Fall Product Program

The Fall Product Program ends Monday, October 28, 2019 MST. Here are some tips for girls, troop fall product managers, and service unit fall product managers to successfully wrap-up the program.

Girls and troops

There is still time to get those last orders in to help a girl reach her goal.

Here are some tips to reach online reward criteria: *

Magazine Store – Magazines have no shipping cost and make great holiday gifts for friends and family. There are hundreds of diverse options at reasonable prices to choose from. The troop earns 13% of magazine subscriptions!

Care to Share has no shipping cost and goes directly to the military to show our appreciation for all they do. Troops earn $1 back in proceeds for every Care to Share donation.

Nuts and Candy – Direct Ship – Sweet and savory treats make great gifts for teachers, neighbors, friends, and family and help troops fund adventures and activities throughout the year. Troops earn $1 back in proceeds for every item sold.

*The avatar patch and S’mores Club rewards are based on items sold online during the Fall Product Program. With $350 troop online sales, the troop receives an early booth selection for the 2020 Cookie Program.

Volunteer tips for close-out and support

Troop fall product managers, please refresh yourself on the troop training video that covers avatars, rewards, reports, and close-out processes. Cue the video to 5:50 minutes, to jump to the close out process. Click here to go to the M2 troop training video.

Be sure to pull reports, download and/or print and save! You want to be able to refer to reports after the program close-out. See specifics about reports in the training video and listed in this article below.


  • Make sure all girls have an address in for their avatar if they earned it.
  • Check that girls have made reward selections. Contact parents/caregivers of girls who haven’t and ask them to make the selections.
  • Download and/or print delivery tickets so you are ready when it’s time to pick up product from the SUFPM. You will find the delivery tickets report on your dashboard under “Product Management.”
    • Product will arrive to the SUFPM by November 12 if not sooner
  • On your dashboard under “Financials and Reporting,” you’ll find the “Banking and Payments” report, which breaks down all sales and payments received. The “Troop Summary” report will show all sales, money owed for product and troop proceeds.
  • Pull reports, download, print and save for Annual Troop Reports in May/June.


  • Check the records of all troops in your service unit to see what troops are still needing help. Send out an email blast with reminders to troops and offer your support.
  • Don’t forget to create your own Avatar patch, you’ve earned it!
  • The M2 system is set up for the parents/girl to make reward selections, and for TFPM to alert parents/girl if selections are missing. SUFPM’s cannot make reward selections. Instead, reach out to TFPM’s.
  • Reports will show you everything that is happening in your service unit. If you see that a troop needs to complete information or steps in the M2 system before close-out, please contact them and offer your support.
  • Go to “Financials and Reporting” on your dashboard. Under the “Special Reports” tab is where you will find your troop information for products and girl rewards.
  • Download and/or print delivery tickets so you are ready to distribute sorted products when it’s time for troops to pick-up items for girl delivery. You will find the delivery tickets report on your dashboard under “Product Management.”

Troop and service unit fall product managers will have a few days after Monday, October 28 to close out.

Need assistance with the M2 system? Contact M2’s Customer Care team at 1-800-372- 8520 or email them at question@gsnutsandmags.com.

Girl Scout Pajama Jam with the Denver Nuggets

Join us for our annual Girl Scout Pajama Jam with the Denver Nuggets on January 11, 2020! All Girl Scouts are invited to cheer on the Nuggets as they take on the Cleveland Cavaliers and have a sleepover after the game! The game starts at 7 p.m. at Pepsi Center in Denver.

Discounted tickets are available at various price levels, starting at $24! Group family night tickets include $15 of loaded value, redeemable for food, drink, or merchandise. All tickets include a ticket to the game, 2020 Pajama Jam patch, post-game activity on the court, movie screening on the Pepsi Center Jumbotron, midnight snack, sleepover, and light breakfast in the morning.

Register now: https://www.girlscoutsofcolorado.org/en/events-repository/2020/girl_scout_pajama_ja.html

You are welcome to purchase a ticket and not stay for the sleepover, however the pricing is the same. Tagalongs are permitted, but must sleep in the family sleeping area. Only registered Girl Scouts may sleep in the troop sleeping area.

After you purchase tickets you will be contacted by the Nuggets to provide a troop number for your referral, information about sleepover plans, and a waiver for all sleeping over or going onto the court for the shoot around. To guarantee seats/tickets you must purchase tickets two weeks before the game, December 27, 2019. However, anyone can still buy after that date if there are still seats available.

The troop with the most ticket referrals will be invited to have a Girl Scout cookie booth at the end of the Nuggets game on February 23!

To purchase tickets, visit https://Nuggets.KSETickets.com/pajamajam and use promo code NUGGIRLSCOUTS.

This is not a drop off event. All Girl Scouts must attend with a parent, guardian, or troop leader. Adult to girl safety ratios for events must be met. Read about safety ratios online.

For questions or more information, please contact Molly Baltzer at 303-405-1693 or molly.baltzer@teamkse.com.


2019 Fall Product Program volunteers and girls: Congratulations on a great start

Submitted by Shannon Calhoun, GSCO Service Unit Fall Product Manager

Metro Denver


The 2019 Fall Product Program is humming along! Sunday, October 13 at 8 p.m. MST is the last day for Nut Promise (girl delivery) and the in-person paper nut card sales. Direct shipped nut and candy purchases, and magazines subscription sales, are open until October 28 at 8 p.m. MST.

Here are a few things to keep in mind at this stage of the program:

  • Parents or troop fall product program managers may enter the Paper Nut Card Orders in the Girl Scouts’ online platform under the ‘Manage Paper Orders’ tab. Parents can enter these orders until 8 p.m. on Sunday, October 13.
  • Parents – In-Person/Nut Card Orders can be converted to online orders by entering them as a regular nut promise order (through the girl’s storefront) before Sunday, October 13 at 8 p.m., and paying for them with a credit card. Please remember to keep the Nut Card to know where orders go if you convert orders.
  • Parents can only use the ‘online’ work around method before the girl delivered online system closes Sunday at 8 p.m. MST.
  • TFPM’s have access to enter or edit Paper Nut Card Orders only until Tuesday, October 15 at 8 p.m. MST. After this time no paper Nut Card Orders can be added.
  • TFPM’s – Collect money from parents and deposit the required funds from nut promise/in-person orders into your troop account ASAP.
  • TFPM’s – Please let your troop families know about these deadline dates now!

Remember Fall Product Program continues until October 28, 2019! Customers can still purchase goodies from the Nut Convenience and Candy Store and have them direct shipped. There are even more products to choose from in the Nut Convenience store (then there were on the paper order card), and the sweets and treats available make great holiday gifts, especially for out-of-town friends and family. Troops earn $1 in proceeds for every nut and candy item sold.

Subscriptions can also be purchased through the Magazine Store until Monday, October 28 at 8 p.m. MST. The Magazine Store has hundreds of options for a diverse range of interests and ages at very reasonable prices and there are no additional charges for shipping. Remember that troops earn 13% of magazine subscriptions.

Encourage your Girl Scouts to follow-up with their customers now by sending them the information they need to know to purchase nuts, candy, or magazines through the girls’ online storefront – especially if the girls still need to meet the qualifications for the avatar patch or S’mores Club!

Good luck to everyone participating – Let’s make the 2019 Fall Product Program the best one yet!

Shannon Calhoun is a service unit fall product manager in Denver, and the mother of a Juliette. She shared other tips for parents, volunteers, and girls in a GSCO Facebook Live interview on September 11. To watch the video, click here.





Next steps to meet your Fall Product Program goals

Join the GSCO Product Program team for a Facebook LIVE event on Wednesday, October 9, 2019 at noon! We’ll have tips for girls/parents and volunteers on wrapping up in-person delivery orders and next steps for promoting direct-shipped online nut, candy, and magazine orders. Fall Product Program runs until October 28. There’s still time for girls to earn the personalized patch and meet their other goals!

Two mini-videos are also coming out this week: How to Create/Update Avatar and Select Rewards – and – How to Enter In-person Orders. Links to the videos and other resources will be shared during the broadcast. Check the description box for links and resources.

If you miss the live broadcast, you can watch the video on our Facebook page and share it with other volunteers. Go to the videos tab and look for the 2019 Fall Product Program playlist.

Reach your goals with Fall Product Program and earn cool rewards

GSCO asked Girl Scout Cadette Charlotte H. of Highlands Ranch to tell us about her experience participating in Fall Product Program (nuts, candy, and magazine sales). In addition to participating in Fall Product Program, Charlotte is also a Top Cookie CEO and competitive gymnast. Here’s what she had to say:

How many years have you participated in Fall Product Program?

This is my fourth year participating in Fall Product Program.

Do you like creating an avatar that looks like you?

Yes, I like creating an avatar because I like the opportunity to earn a badge that looks like me!

What do you like about having an online storefront?

I like the online storefront because it’s a way to keep my sales organized and stay on track for hitting my goal.

What tips for success would you share with girls who are participating for the first time?

My advice for someone doing Fall Product Program the first time is to try and find new customers, so you aren’t asking the people that buy cookies.  I find creative ways to reach new customers, and then I convert them to cookie customers! In addition to emailing friends/family, I go door-to-door in a new neighborhood. This way I get new customers. I always get their phone number and email so that I can deliver the product. When I deliver the product, I include a thank you card reminding the customer cookie sales will be in the winter and then follow up with them during cookie season.

What nut or candy item (s) do you like best?

My personal favorite is the Peanut Butter Monkeys.

What has your troop done with Fall Product Program troop proceeds that they’ve earned?

Fall Product Program has helped our troop earn money early in the school year. We have used proceeds to help us have a holiday party.

What’s the coolest reward that you have earned?

The coolest prize I’ve earned was a cookie cart. I use it every cookie season!

Fall Product Program helps girls learn and practice valuable business skills. On the M2 platform, girls can create their personalized avatar, customize messaging to friends, family and other customers, and set and track their goals. Girls earn rewards and troops earn proceeds that they use to fund activities, special events, projects, camp outs or other adventures!

You’ll find M2 log-in instructions, a troop and Juliette guide, and an order card that shows all girl rewards on the Fall Product Program page of our website. Fall Product Program runs until October 28.

If you have questions or need assistance, contact GSCO customer care at inquiry@gscolorado.org.