Category Archives: Cookies Volunteers

a collection of important cookie communications from council

Girl Scout Day with the Colorado Avalanche

Join us for Girl Scout Day with the Colorado Avalanche on Thursday, February 13, 2020! All Girl Scouts, family, and friends are invited. Cheer on the Avalanche as they take on the Washington Capitals. The game starts at 7 p.m. and is at Pepsi Center (1000 Chopper Cir, Denver, 80204).

Buy tickets online now:

The troop with the most ticket referrals will get to have a cookie booth at the game! Last year’s troop sold more than 500 packages at their booth. Ticket buyers will be contacted directly by the Colorado Avalanche ticketing to provide a troop number for referral. All ticket buyers will be entered to win exclusive pre-game experiences.

Ticket prices vary. Purchase tickets ASAP as offer is subject to change or sell out.

Questions? Contact Isabel Morris with the Colorado Avalanche at (303) 615-6836 or


Tips for wrapping-up a successful Fall Product Program

The Fall Product Program ends Monday, October 28, 2019 MST. Here are some tips for girls, troop fall product managers, and service unit fall product managers to successfully wrap-up the program.

Girls and troops

There is still time to get those last orders in to help a girl reach her goal.

Here are some tips to reach online reward criteria: *

Magazine Store – Magazines have no shipping cost and make great holiday gifts for friends and family. There are hundreds of diverse options at reasonable prices to choose from. The troop earns 13% of magazine subscriptions!

Care to Share has no shipping cost and goes directly to the military to show our appreciation for all they do. Troops earn $1 back in proceeds for every Care to Share donation.

Nuts and Candy – Direct Ship – Sweet and savory treats make great gifts for teachers, neighbors, friends, and family and help troops fund adventures and activities throughout the year. Troops earn $1 back in proceeds for every item sold.

*The avatar patch and S’mores Club rewards are based on items sold online during the Fall Product Program. With $350 troop online sales, the troop receives an early booth selection for the 2020 Cookie Program.

Volunteer tips for close-out and support

Troop fall product managers, please refresh yourself on the troop training video that covers avatars, rewards, reports, and close-out processes. Cue the video to 5:50 minutes, to jump to the close out process. Click here to go to the M2 troop training video.

Be sure to pull reports, download and/or print and save! You want to be able to refer to reports after the program close-out. See specifics about reports in the training video and listed in this article below.


  • Make sure all girls have an address in for their avatar if they earned it.
  • Check that girls have made reward selections. Contact parents/caregivers of girls who haven’t and ask them to make the selections.
  • Download and/or print delivery tickets so you are ready when it’s time to pick up product from the SUFPM. You will find the delivery tickets report on your dashboard under “Product Management.”
    • Product will arrive to the SUFPM by November 12 if not sooner
  • On your dashboard under “Financials and Reporting,” you’ll find the “Banking and Payments” report, which breaks down all sales and payments received. The “Troop Summary” report will show all sales, money owed for product and troop proceeds.
  • Pull reports, download, print and save for Annual Troop Reports in May/June.


  • Check the records of all troops in your service unit to see what troops are still needing help. Send out an email blast with reminders to troops and offer your support.
  • Don’t forget to create your own Avatar patch, you’ve earned it!
  • The M2 system is set up for the parents/girl to make reward selections, and for TFPM to alert parents/girl if selections are missing. SUFPM’s cannot make reward selections. Instead, reach out to TFPM’s.
  • Reports will show you everything that is happening in your service unit. If you see that a troop needs to complete information or steps in the M2 system before close-out, please contact them and offer your support.
  • Go to “Financials and Reporting” on your dashboard. Under the “Special Reports” tab is where you will find your troop information for products and girl rewards.
  • Download and/or print delivery tickets so you are ready to distribute sorted products when it’s time for troops to pick-up items for girl delivery. You will find the delivery tickets report on your dashboard under “Product Management.”

Troop and service unit fall product managers will have a few days after Monday, October 28 to close out.

Need assistance with the M2 system? Contact M2’s Customer Care team at 1-800-372- 8520 or email them at

Girl Scout Pajama Jam with the Denver Nuggets

Join us for our annual Girl Scout Pajama Jam with the Denver Nuggets on January 11, 2020! All Girl Scouts are invited to cheer on the Nuggets as they take on the Cleveland Cavaliers and have a sleepover after the game! The game starts at 7 p.m. at Pepsi Center in Denver.

Discounted tickets are available at various price levels, starting at $24! Group family night tickets include $15 of loaded value, redeemable for food, drink, or merchandise. All tickets include a ticket to the game, 2020 Pajama Jam patch, post-game activity on the court, movie screening on the Pepsi Center Jumbotron, midnight snack, sleepover, and light breakfast in the morning.

Register now:

You are welcome to purchase a ticket and not stay for the sleepover, however the pricing is the same. Tagalongs are permitted, but must sleep in the family sleeping area. Only registered Girl Scouts may sleep in the troop sleeping area.

After you purchase tickets you will be contacted by the Nuggets to provide a troop number for your referral, information about sleepover plans, and a waiver for all sleeping over or going onto the court for the shoot around. To guarantee seats/tickets you must purchase tickets two weeks before the game, December 27, 2019. However, anyone can still buy after that date if there are still seats available.

The troop with the most ticket referrals will be invited to have a Girl Scout cookie booth at the end of the Nuggets game on February 23!

To purchase tickets, visit and use promo code NUGGIRLSCOUTS.

This is not a drop off event. All Girl Scouts must attend with a parent, guardian, or troop leader. Adult to girl safety ratios for events must be met. Read about safety ratios online.

For questions or more information, please contact Molly Baltzer at 303-405-1693 or


2019 Fall Product Program volunteers and girls: Congratulations on a great start

Submitted by Shannon Calhoun, GSCO Service Unit Fall Product Manager

Metro Denver


The 2019 Fall Product Program is humming along! Sunday, October 13 at 8 p.m. MST is the last day for Nut Promise (girl delivery) and the in-person paper nut card sales. Direct shipped nut and candy purchases, and magazines subscription sales, are open until October 28 at 8 p.m. MST.

Here are a few things to keep in mind at this stage of the program:

  • Parents or troop fall product program managers may enter the Paper Nut Card Orders in the Girl Scouts’ online platform under the ‘Manage Paper Orders’ tab. Parents can enter these orders until 8 p.m. on Sunday, October 13.
  • Parents – In-Person/Nut Card Orders can be converted to online orders by entering them as a regular nut promise order (through the girl’s storefront) before Sunday, October 13 at 8 p.m., and paying for them with a credit card. Please remember to keep the Nut Card to know where orders go if you convert orders.
  • Parents can only use the ‘online’ work around method before the girl delivered online system closes Sunday at 8 p.m. MST.
  • TFPM’s have access to enter or edit Paper Nut Card Orders only until Tuesday, October 15 at 8 p.m. MST. After this time no paper Nut Card Orders can be added.
  • TFPM’s – Collect money from parents and deposit the required funds from nut promise/in-person orders into your troop account ASAP.
  • TFPM’s – Please let your troop families know about these deadline dates now!

Remember Fall Product Program continues until October 28, 2019! Customers can still purchase goodies from the Nut Convenience and Candy Store and have them direct shipped. There are even more products to choose from in the Nut Convenience store (then there were on the paper order card), and the sweets and treats available make great holiday gifts, especially for out-of-town friends and family. Troops earn $1 in proceeds for every nut and candy item sold.

Subscriptions can also be purchased through the Magazine Store until Monday, October 28 at 8 p.m. MST. The Magazine Store has hundreds of options for a diverse range of interests and ages at very reasonable prices and there are no additional charges for shipping. Remember that troops earn 13% of magazine subscriptions.

Encourage your Girl Scouts to follow-up with their customers now by sending them the information they need to know to purchase nuts, candy, or magazines through the girls’ online storefront – especially if the girls still need to meet the qualifications for the avatar patch or S’mores Club!

Good luck to everyone participating – Let’s make the 2019 Fall Product Program the best one yet!

Shannon Calhoun is a service unit fall product manager in Denver, and the mother of a Juliette. She shared other tips for parents, volunteers, and girls in a GSCO Facebook Live interview on September 11. To watch the video, click here.





Enter a drawing to win a giant plush rhino

M2 and Trophy Nut, our Fall Product Program vendors, chose the Northern white rhinos as our 2019 mascot because they are nearly extinct, but there are also highly innovative ways that scientists and conservationists are working to preserve the species. Knowing that Girl Scouts are the leaders of today and tomorrow, the vendors wanted to appeal to girls who may join the efforts to save the rhinos and other endangered species.

As part of the qualifications for the giant rhino drawing, we’re asking Girl Scouts to do some online research. 

First, did you know that there are endangered species in Colorado? When you go to the Colorado Parks and Wildlife website, you can see a list of endangered or threatened species in our state, region and in the United States. 

Second, find out more about organizations and people in Colorado who rescue animals and offer them a safe place to stay. It could be a place that rescues injured wildlife or takes care of wild animals or farm animals or pets that have been mistreated or abandoned. After you do your research, answer the questions on this entry form, and tell us a little bit about what you found out.

Every girl who enters and completes all the steps will earn a fun patch. Drawings for the giant rhino will take place on Tuesday, December 3, 2019.

Note: We are not able to ship the giant plush rhino. The winner must pick-up the rhino from the closest GSCO office.

To qualify for entering the rhino drawing:

  1. Girls must sell more than $625 in combined sales during the 2019 Fall Product Program.
  2. Girls must look for the endangered species on the Colorado Parks and Wildlife website.
  3. Girls must search online for places that are animal rescues, refuges, or shelters in the state of Colorado.
  4. Girls must answer questions on the entry form:
  5. Submit form by the deadline:  Monday, December 2, 2019.

Questions? Call Girl Scouts of Colorado customer care at 877-404-5708 or email

Next steps to meet your Fall Product Program goals

Join the GSCO Product Program team for a Facebook LIVE event on Wednesday, October 9, 2019 at noon! We’ll have tips for girls/parents and volunteers on wrapping up in-person delivery orders and next steps for promoting direct-shipped online nut, candy, and magazine orders. Fall Product Program runs until October 28. There’s still time for girls to earn the personalized patch and meet their other goals!

Two mini-videos are also coming out this week: How to Create/Update Avatar and Select Rewards – and – How to Enter In-person Orders. Links to the videos and other resources will be shared during the broadcast. Check the description box for links and resources.

If you miss the live broadcast, you can watch the video on our Facebook page and share it with other volunteers. Go to the videos tab and look for the 2019 Fall Product Program playlist.

Reach your goals with Fall Product Program and earn cool rewards

GSCO asked Girl Scout Cadette Charlotte H. of Highlands Ranch to tell us about her experience participating in Fall Product Program (nuts, candy, and magazine sales). In addition to participating in Fall Product Program, Charlotte is also a Top Cookie CEO and competitive gymnast. Here’s what she had to say:

How many years have you participated in Fall Product Program?

This is my fourth year participating in Fall Product Program.

Do you like creating an avatar that looks like you?

Yes, I like creating an avatar because I like the opportunity to earn a badge that looks like me!

What do you like about having an online storefront?

I like the online storefront because it’s a way to keep my sales organized and stay on track for hitting my goal.

What tips for success would you share with girls who are participating for the first time?

My advice for someone doing Fall Product Program the first time is to try and find new customers, so you aren’t asking the people that buy cookies.  I find creative ways to reach new customers, and then I convert them to cookie customers! In addition to emailing friends/family, I go door-to-door in a new neighborhood. This way I get new customers. I always get their phone number and email so that I can deliver the product. When I deliver the product, I include a thank you card reminding the customer cookie sales will be in the winter and then follow up with them during cookie season.

What nut or candy item (s) do you like best?

My personal favorite is the Peanut Butter Monkeys.

What has your troop done with Fall Product Program troop proceeds that they’ve earned?

Fall Product Program has helped our troop earn money early in the school year. We have used proceeds to help us have a holiday party.

What’s the coolest reward that you have earned?

The coolest prize I’ve earned was a cookie cart. I use it every cookie season!

Fall Product Program helps girls learn and practice valuable business skills. On the M2 platform, girls can create their personalized avatar, customize messaging to friends, family and other customers, and set and track their goals. Girls earn rewards and troops earn proceeds that they use to fund activities, special events, projects, camp outs or other adventures!

You’ll find M2 log-in instructions, a troop and Juliette guide, and an order card that shows all girl rewards on the Fall Product Program page of our website. Fall Product Program runs until October 28.

If you have questions or need assistance, contact GSCO customer care at

Meet the mascots for the 2019 Fall Product Program

Meet Rita and Razina, the Northern white rhino mascots for the 2019 Fall Product Program! Rita, which means “child of light, brave and honest,” is the smaller rhino. Razina, which means “strong and patient,” is the larger rhino. The rhinos are among the rewards for the 2019 Fall Product Program. Rita rhino is earned at the $325 level, and Razina rhino at $725.

To see all 2019 Fall Product Program girl rewards, check out the order card posted on the GSCO website. Remember all rewards are cumulative.

Facts about Northern White Rhinos:

  • The white rhino lives in Africa, in long and short-grass savannahs.
  • White rhinos are grazers. Its wide, square upper lip is adapted for feeding on grasses.
  • White rhinos can live to be 50 years of age.
  • White rhinos have three toes on each foot.
  • White rhinos are grey, not white. White rhinoceros is taken from the Afrikaans word describing its mouth: “wyd,” meaning “wide.” Early English settlers misinterpreted the “wyd” for “white.”
  • There are two subspecies of white rhinos – the southern white rhino and northern white rhino.
  • There are only two northern white rhinos now in existence, Nijan and Fatu, a mother and daughter.
  • A team of conservationists is hopeful they can use in-vitro fertilization to preserve the species.

The Fall Product Program vendors, M2 and Trophy Nut, chose the Northern white rhinos because they are nearly extinct, but there are also highly innovative ways scientists and conservationists are working to preserve the species. Knowing Girl Scouts are the leaders of today and tomorrow, the vendors wanted to appeal to girls who could join the efforts to save the rhinos, and other endangered species.

To learn more facts about rhinos and the initiative to save the Northern white rhinos, click here.

Nijan and Fatu, the nearly extinct northern white rhinos, live at Ol Pejeta Conservancy in Kenya, Africa.

You can also visit the San Diego Zoo’s Institute for Conservation Research where their initiative is to save the rhinos through Reproductive Sciences, Conservation Genetics and using the Frozen Zoo Resources.

CBS News feature about the Northern white rhinos

If you have questions about Fall Product Program or need assistance, please contact GSCO customer care. Call 1- 877-404-5708 or email


Support your Girl Scout during Fall Product Program




The 2019 Fall Product Program began Saturday, September 21. Participating in the Fall Product Program is a positive learning experience that allows girls to utilize and learn the 5 Skills for girls while in Girl Scouts. Through the Fall Product Program, Girl Scouts earn troop proceeds they can use to participate in Girl Scout activities such as earning badges, camping, taking trips, and more! Girls also earn rewards and Cookie Credits. Your support of her participation in the Fall Product Program helps her learn from the experience, have fun, and earn rewards!

Here are a few ways to support your Girl Scout:

Help your Girl Scout throughout the program. Guide her to set practical goals, listen to her practice her sales pitch, and help her set up her online M2 storefront, including creating an avatar that looks just like her! She may need your help with sending emails to friends and family as well. You can access the M2 Fall Product Program platform at to get started.

Make sure your girl has a current GSCO membership. Check with your troop fall product manager or troop leader to make sure your Girl Scout is registered for the 2019-20 membership year.

  • If your Girl Scout needs a membership, please go to join to renew her membership for the 2019 – 2020 year, please click here or call GSCO Customer Care at 1-877-404-5708 or email

Agree to the requirements. A permission slip must be completed by caregivers and turned into the troop fall product manager. This slip acknowledges your responsibility for products and money. You must fill out the permission slip to receive the order card and materials needed for your girl to participate.

Adhere to deadlines. Order card orders must be entered in the M2OS system on October 13 or turned in to your troop fall product manager by October 12. All money due for the products ordered and received must be paid by the troop deadline.

Protect the products and money. Help your girl collect money at the time the order is placed. Once you sign for products received, you assume responsibility for the product itself and its value. It is the caregiver’s responsibility to collect payment from customers, and funds are due in full to the troop fall product manager by the troop’s deadline.

Need more information? Go to the Fall Product Program page on our website:

Questions about Fall Product Program or need assistance? We are here to support you!

Contact GSCO customer care at 1- 877-404-5708 or email

Manage the Fall Product Program like a champ and help girls be successful

Join the GSCO Product Program Team for our next Facebook Live event on Wednesday, September 11, 2019 at noon. Service Unit Fall Product Manager, Shannon Calhoun, will share her experience and best ways to support girls, troop leaders, and families to make the Fall Product Program a success for all involved.

If you miss the live broadcast, no worries! You can watch the video on our Facebook page and share it with other volunteers.  Go to the videos tab and look for the 2019 Fall Product Program playlist.

For questions about the Fall Product Program, please contact GSCO Customer Care at 1-877-404-5708 or email