How to Navigate Digital Cookie Mobile App – Resources for Support

If you’re a new troop cookie manager for the 2021 Girl Scout Cookie Program or you’re new to Girl Scouts, you may not yet be familiar with Digital Cookie, an online platform for girls to sell cookies and accept debit/credit card payments when selling cookies door-to-door or at cookie booths.

There are lots of resources available to new cookie volunteers and Girl Scout families!

New Digital Cookie tip sheets have been added to the Cookie Resources page. Click on the links below to view and download.

Troop volunteers can easily send tips sheets to parents/caregivers too!

New Digital Cookie Mobile App Mini Guide and Tip Sheet

See how to navigate all the features in the Digital Cookie App, step-by-step!

DOC Mobile App – 101 Mini Guide

Mobile App – View or Approve Orders

Pro Tip: Set up your girl’s Digital Cookie storefront first, then download the app.

Additional Resources:

For Troop Cookie Managers/Cookie Helper Volunteers

Does your troop want to participate in the GSUSA National Cookie Link campaign and add the troop URL to the Cookie Finder? Customers who search the Cookie Finder will be shown the URL of a troop in their area to order shipped or donated cookies!

Troop Direct Ship Link

Want to enable your troop URL for girl delivery/booth use instead?

Troop Link Enabling Delivery

Cover the basics with these tip sheets:

Troop Leader Order Received-shipped or donated

Troop Leader Order Received-delivery_ship or donate

Troop Dashboard

For Parents/Caregivers/Girls

Does your Girl Scout still need to set up her Digital Cookie site? Check out these tips for helping her get started and customize her site.

Site registration – Girls under 13

Site Registration – Girls 13 and older

Photo – Video Upload

For Troubleshooting Log In

What to do if you didn’t get a registration email

Forgot Password or Password Reset

Unlock Account

How-To Videos:

If you missed any of the Digital Cookie training that posted after the January 17 launch date, you can click on a link below and go directly to the video!

Digital Cookie 101 video – for Parents/Caregivers and TCMs

YouTube: https://youtu.be/2Wd_Ga0Dg4U

Navigating Digital Cookie – For Troop Cookie Volunteers (TCMs and helpers) – Recorded live webinar

YouTube: https://youtu.be/WUaN83-yRPc

Facebook: https://www.facebook.com/girlscoutsofcolorado/videos/457511312293275/

Navigating Digital Cookie – For Parents/Caregivers

YouTube: https://youtu.be/q2V1ib7097U

Facebook: https://www.facebook.com/girlscoutsofcolorado/videos/907963476640794/

Have questions or need assistance? Contact Girl Scouts of Colorado customer care at inquiry@gscolorado.org or call (877)-404-5708.

Look for more updates to come on the GSCO Blog and website, and Facebook page.

We want to hear how your girl is using her Girl Scout skills by taking initiative, caring for the community, and Girl Scouting at home. She can send in her story here.